A spokesman for the security vendor told vnunet.com that the error followed an incorrect update of the application's antivirus signature file, causing it to remove or isolate a file named 'isass.exe'.
The company released an update for its antivirus signature file within seven hours.
The isass.exe file is actually a system component for the Windows Server 2003 operating system. The antivirus software caused the operating system to crash, and rendered it unusable in some cases.
Such false positives are a regular problem for antivirus vendors.
Sophos mistakenly claimed in February that several Microsoft Office and Adobe Acrobat Reader components on systems running Mac OS X were infected with the Inqtana virus.
Last July Symantec erroneously detected the the Zlob Trojan in the open source Nullsoft Scriptable Install System tool.
.jpg&h=140&w=231&c=1&s=0)
.jpg&h=140&w=231&c=1&s=0)
.jpg&h=140&w=231&c=1&s=0)
.png&w=100&c=1&s=0)
iTnews State of Security Breakfast Melbourne
NiCE World APAC 2026
Sydney Cloud & Datacenter Convention 2026
iTnews Executive Retreat - Security Leaders Edition
Can Testing Keep Up? Quality in the Age of Accelerating Delivery
.jpeg&h=140&w=231&c=1&s=0)
