Instant messaging set to double in next 12 months

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Instant messaging set to double in next 12 months

Leading companies in Europe anticipate an explosion in the use of instant messaging over the next year, but admit that the technology can be a security nightmare.

According to a survey by Eema, the European e-commerce organisation, large companies are preparing for usage of IM to double over the next year, as it begins to supplant email and voicemail. The survey is based on feedback from around 200 European companies, many of which admitted they had no ...

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