Business

Openpay deploys Amazon Connect

Openpay deploys Amazon Connect

Upgrades contact centre system, integrates it with CRM.
Kate Weber Oct 25 2022 6:50AM Financial Services
CBA adds mobile to telco service offerings

CBA adds mobile to telco service offerings

Through partner More.
Kate Weber Oct 24 2022 12:31PM Financial Services
CBA, Griffith Uni partner for new academy

CBA, Griffith Uni partner for new academy

With a focus on financial crime.
Kate Weber Oct 24 2022 12:30PM Financial Services
Suncorp to shift from data centres to cloud by early 2024

Suncorp to shift from data centres to cloud by early 2024

Podcast: Azure VMware Solution and Red Hat OpenShift power next migrations.
Ry Crozier Oct 24 2022 6:45AM Financial Services
Suncorp injects personality into digital insurance sales

Suncorp injects personality into digital insurance sales

Sees sales rise.
Kate Weber Oct 21 2022 12:15PM Financial Services
Amazon faces $1.6 billion lawsuit in UK

Amazon faces $1.6 billion lawsuit in UK

Allegedly favoured its own products in online marketplace.
Staff Writer Oct 21 2022 12:15PM Strategy
Texas sues Google for allegedly capturing biometric data of millions

Texas sues Google for allegedly capturing biometric data of millions

Allegedly collected without consent.
Staff Writer Oct 21 2022 6:45AM Strategy
UK Banks, tech seek clearer guidance on combating scams

UK Banks, tech seek clearer guidance on combating scams

Anonymised data-sharing would help spot frauds.
Huw Jones Oct 21 2022 6:45AM Financial Services
IBM expects to exceed annual revenue target

IBM expects to exceed annual revenue target

Cloud momentum cushions impact of strong US dollar.
Chavi Mehta Oct 20 2022 11:50AM Strategy
'Right to disconnect' recommended for Australian workers

'Right to disconnect' recommended for Australian workers

Work and care report wants more flexibility.
Richard Chirgwin Oct 20 2022 11:48AM Strategy
NAB eyes Misty for 'tech lounge' robot

NAB eyes Misty for 'tech lounge' robot

Coincides with expansion of employee chatbot beyond IT support.
Ry Crozier Oct 20 2022 11:45AM Financial Services
Qld gov spends $2m on TAFE cyber security training centre

Qld gov spends $2m on TAFE cyber security training centre

Also backs advanced manufacturing hub.
Kate Weber Oct 20 2022 6:55AM Training & Development
NAB launches messaging upgrades

NAB launches messaging upgrades

The AI virtual assistant offers greater consumer control.
Kate Weber Oct 19 2022 11:50AM Financial Services
Westpac to shift financial crime resources to new hub

Westpac to shift financial crime resources to new hub

Will host over 540 specialists.
Kate Weber Oct 19 2022 8:55AM Financial Services
ANZ's tech chief Gerard Florian to take on expanded role

ANZ's tech chief Gerard Florian to take on expanded role

Will set up broader shared business services across bank.
Kate Weber Oct 19 2022 7:11AM Financial Services
Mexico investigates Pegasus spyware purchases

Mexico investigates Pegasus spyware purchases

Attorney general's office suggests purchase may have been illegal.
Staff Writer Oct 18 2022 12:15PM Strategy
Westpac in talks to buy Tyro

Westpac in talks to buy Tyro

Acquisition would “grow merchant acquiring”.
Kate Weber Oct 18 2022 11:55AM Financial Services
QUT to stand up digital experience platform next year

QUT to stand up digital experience platform next year

Opens new chapter in 'digital connections' program.
Kate Weber Oct 18 2022 6:45AM Strategy
Apple freezes plans to use China's YMTC chips

Apple freezes plans to use China's YMTC chips

Nikkei reports Washington export controls are biting.
Staff Writer Oct 18 2022 6:40AM Strategy
Google rivals want EU tech law used in antitrust case

Google rivals want EU tech law used in antitrust case

European competitors to Google's shopping service want more competition on its search page.
Foo Yun Chee Oct 18 2022 6:40AM Strategy

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