Steve Keohane

Recent articles by Steve Keohane

Making customers jump through hoops

Making customers jump through hoops

The purpose of multi-channel banking is to make things easier for the customer to access his or her account wherever and whenever they need to. However, with the increasing number of channels coming on stream, the architecture is becoming much more complicated and expensive to administer for banks and building societies.
Steve Keohane Jul 27 2004 5:25PM Security

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