Software

BoQ digitisation efforts linked to hundreds of job cuts

BoQ digitisation efforts linked to hundreds of job cuts

A quarter of retail customers are now using BoQ’s digital platform.
Eleanor Dickinson Aug 22 2024 11:33AM Cloud
Meet ChatIT, CBA's AI-enabled IT support chatbot built with Azure services

Meet ChatIT, CBA's AI-enabled IT support chatbot built with Azure services

Answers ‘How do I...' questions, aids ticket and incident tracking.
Ry Crozier Aug 22 2024 6:51AM Cloud
Domino's Pizza Enterprises to deploy AI-driven rostering system

Domino's Pizza Enterprises to deploy AI-driven rostering system

After early trials in Australian operations.
Ry Crozier Aug 21 2024 3:13PM Software
Cleanaway hits halfway in $100m IT and digital transformation

Cleanaway hits halfway in $100m IT and digital transformation

First two releases of CustomerConnect completed.
Ry Crozier Aug 21 2024 3:08PM Hardware
IAG migrates 2 million customers to new insurance engine

IAG migrates 2 million customers to new insurance engine

Also increases spending on cyber and data security.
Eleanor Dickinson Aug 21 2024 3:06PM Cloud
WA Police to shop "hundreds of millions of dollars" in IT services

WA Police to shop "hundreds of millions of dollars" in IT services

To underpin digital capability uplift.
Ry Crozier Aug 21 2024 6:49AM Strategy
Microsoft releases unified Teams app

Microsoft releases unified Teams app

To help users manage multi-account setups.
Ry Crozier Aug 21 2024 6:42AM Cloud
Microsoft apps on macOS could have permissions exploited, researchers say

Microsoft apps on macOS could have permissions exploited, researchers say

Via library injection.
Ry Crozier Aug 21 2024 6:30AM Security
GovERP axed as reuse review finds demand only for artifacts, patterns

GovERP axed as reuse review finds demand only for artifacts, patterns

After about $293m spent.
Ry Crozier Aug 20 2024 6:58AM Software
MyState Bank and Auswide Bank's planned merger to save $7m in IT costs

MyState Bank and Auswide Bank's planned merger to save $7m in IT costs

Plans what merged company architecture would look like.
Eleanor Dickinson Aug 19 2024 12:34PM Cloud
Suncorp sets technology focus for the next three years

Suncorp sets technology focus for the next three years

Platform modernisation and AI take centre-stage.
Ry Crozier Aug 19 2024 11:45AM Financial Services
Flight Centre taps more data in customer sentiment analysis

Flight Centre taps more data in customer sentiment analysis

Podcast: The two-year journey to set up a global 'voice of customer' function.
Ry Crozier Aug 19 2024 6:15AM Software
DTA negotiates Copilot access in next Microsoft agreement

DTA negotiates Copilot access in next Microsoft agreement

Due mid-2025.
Ry Crozier Aug 19 2024 6:00AM Cloud
Google brings AI answers in Search to new countries

Google brings AI answers in Search to new countries

Following a problem-riddled launch.
Kenrick Cai Aug 16 2024 7:00AM Software
Origin Energy to use process and task mining in UiPath expansion

Origin Energy to use process and task mining in UiPath expansion

Strikes fresh three-year agreement.
Ry Crozier Aug 16 2024 6:53AM Software
Gov agencies have six months to disclose how they use AI

Gov agencies have six months to disclose how they use AI

Must publish statements to meet new policy.
Ry Crozier Aug 15 2024 4:17PM Software
TPG Telecom also had a search deal with Google

TPG Telecom also had a search deal with Google

For Android devices it sold.
Ry Crozier Aug 14 2024 6:46AM Software
ANZ to put 3000 leaders through an AI "immersion centre"

ANZ to put 3000 leaders through an AI "immersion centre"

At its Melbourne headquarters.
Ry Crozier Aug 13 2024 12:36PM Financial Services
Aged Care hands Accenture $289m in digital overhaul

Aged Care hands Accenture $289m in digital overhaul

For "workforce uplift".
Eleanor Dickinson Aug 13 2024 6:40AM Software
AGL runs retail technology transformation in two phases

AGL runs retail technology transformation in two phases

Chases process automation improvements in the initial phase.
Ry Crozier Aug 12 2024 7:16AM Software

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