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Commonwealth Bank treads carefully on ChatGPT bias

Commonwealth Bank treads carefully on ChatGPT bias

As it explores use cases.
Kate Weber Mar 23 2023 7:06AM Financial Services
NAB reviews strategy and innovation unit

NAB reviews strategy and innovation unit

As leader Nathan Goonan transitions to group CFO.
Kate Weber Mar 21 2023 12:30PM Financial Services
NAB deploys in-app calling

NAB deploys in-app calling

Wants support calls to be initiated from authenticated channels.
Kate Weber Mar 2 2023 6:45AM Financial Services
CBA and ANZ explore conversational AI use cases

CBA and ANZ explore conversational AI use cases

As new wave of tools like ChatGPT hit the market.
Kate Weber Mar 1 2023 6:30AM Financial Services
Meet the Finance Finalists in the 2023 iTnews Benchmark Awards

Meet the Finance Finalists in the 2023 iTnews Benchmark Awards

Winner announced on March 30.
Velvet-Belle Templeman Feb 20 2023 12:31PM Benchmarking Change
NAB launches new tech program for women

NAB launches new tech program for women

More than 500 sign up to certification course.
Kate Weber Feb 9 2023 6:58AM Financial Services
NAB staff learn cloud with financial RPG

NAB staff learn cloud with financial RPG

First Australian beta user.
Kate Weber Jan 27 2023 6:50AM Financial Services
Sydney man jailed for SMS phishing scam

Sydney man jailed for SMS phishing scam

Telstra, CBA, NAB helped AFP investigation.
Richard Chirgwin Jan 24 2023 11:05AM Security
NAB nears end of large-scale contact centre re-platforming

NAB nears end of large-scale contact centre re-platforming

Four years after becoming an early adopter of Amazon Connect.
Kate Weber Jan 24 2023 7:00AM Financial Services
NAB pushes forward with stablecoin ambitions

NAB pushes forward with stablecoin ambitions

Almost a year after it first unveiled plans.
Kate Weber Jan 19 2023 6:38PM Strategy
NAB breaks cover with new data platform 'Ada'

NAB breaks cover with new data platform 'Ada'

Built on a new tech stack.
Kate Weber , Ry Crozier Nov 24 2022 6:39AM Financial Services
NAB unveils its next technology strategy

NAB unveils its next technology strategy

First update since September 2018.
Ry Crozier Nov 22 2022 6:45AM Financial Services
NAB backs fintech Banked

NAB backs fintech Banked

Makes first investment in the fintech’s latest funding round.
Kate Weber Nov 17 2022 6:00AM Financial Services
NAB chief asks gov to rethink large data breach penalty rise

NAB chief asks gov to rethink large data breach penalty rise

Says fines could prove "terminal" for businesses.
Ry Crozier Nov 10 2022 9:35AM Financial Services
NAB eyes Misty for 'tech lounge' robot

NAB eyes Misty for 'tech lounge' robot

Coincides with expansion of employee chatbot beyond IT support.
Ry Crozier Oct 20 2022 11:45AM Financial Services
NAB launches messaging upgrades

NAB launches messaging upgrades

The AI virtual assistant offers greater consumer control.
Kate Weber Oct 19 2022 11:50AM Financial Services
Westpac to shift financial crime resources to new hub

Westpac to shift financial crime resources to new hub

Will host over 540 specialists.
Kate Weber Oct 19 2022 8:55AM Financial Services
NAB taps into small business payment solutions

NAB taps into small business payment solutions

NAB Easy Tap released for Android.
Kate Weber Oct 14 2022 11:32AM Financial Services
NAB Bot saves bank $1.2 million

NAB Bot saves bank $1.2 million

800 unique use cases.
Velvet-Belle Templeman Oct 13 2022 5:54PM Emerging Tech
Regulators hope payment reforms can solve debanking issue

Regulators hope payment reforms can solve debanking issue

The Council of Financial Regulators makes recommendations.
Kate Weber Oct 5 2022 12:55PM Financial Services

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