inbound
Telstra predicts inbound call volumes will fall to around 11 million
Down from 36 million pre-T22.
Oct 13 2020 11:54AM
Telstra to have Australian agents answer all inbound calls from 2022
Contact centre mix changes made in COVID to become permanent.
Jul 9 2020 2:32PM
Microsoft offers free inbound data on Azure
Mimics Amazon's earlier strategy.
Jun 24 2011 12:56PM
Barracuda enhances spam and virus firewall
Enhances full inbound and outbound email scanning.
Jul 1 2010 1:43PM
