inbound

Telstra predicts inbound call volumes will fall to around 11 million

Telstra predicts inbound call volumes will fall to around 11 million

Down from 36 million pre-T22.
Ry Crozier Oct 13 2020 11:54AM Telco/ISP
Telstra to have Australian agents answer all inbound calls from 2022

Telstra to have Australian agents answer all inbound calls from 2022

Contact centre mix changes made in COVID to become permanent.
Ry Crozier Jul 9 2020 2:32PM Telco/ISP
Microsoft offers free inbound data on Azure

Microsoft offers free inbound data on Azure

Mimics Amazon's earlier strategy.
Liam Tung Jun 24 2011 12:56PM Software
Barracuda enhances spam and virus firewall

Barracuda enhances spam and virus firewall

Enhances full inbound and outbound email scanning.
SC Australia Staff Jul 1 2010 1:43PM Security

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