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Home
centres?
centres?
Call centres still putting users off
Eight out of 10 service providers believe that they provide a 'superior customer experience' through their call centres, but fewer than one in 10 customers agree..
Staff Writers
Jun 2 2008 7:59AM
Strategy
Data centres failing on energy efficiency
Nearly two-thirds of IT and facilities staff consider the energy efficiency of their data centre to be 'average' or 'worse than average', new research reveals..
Robert Jaques
Apr 24 2008 7:29AM
Networking
Trouble ahead for ageing data centres
Data centres are ageing and companies are not planning ahead or demonstrating timely investment in new facilities, according to a recent survey..
Clement James
Dec 19 2007 7:28AM
Hardware
Dell points to 'hidden data centres'
Data centres are in desperate need of upgrades and automation and doing so could reveal hidden clusters of computing power, according to Dell chief executive Michael Dell..
Iain Thomson
Nov 16 2007 7:17AM
Hardware
Users hang up on PC call centres
USA - US callers losing patience with unresolved problems and offshore centres.
Staff Writers
Jun 19 2007 12:29PM
Hardware
Data centres running out of space and power
Report claims high density devices to blame for capacity crisis.
Robert Jaques
May 1 2007 11:50AM
Storage
Dell starts offering complete data centres
Hardware vendor moves into preconfigured server bundles.
Tom Sanders
Mar 28 2007 2:27PM
Hardware
Data centres look to a greener future
London's increasing data centre space and power set to reach saturation.
Staff Writers
Feb 19 2007 9:52AM
Networking
Motorola opens R&D centres in Asia
New research aims to broaden the Internet's reach.
Simon Burns
Nov 20 2006 10:05AM
Telco/ISP
Rising power costs hit data centres hard
High-density computing runs too hot.
Andrew Charlesworth
Oct 27 2006 9:43AM
Networking
Customer data stolen at Indian call centres
Employees in outsourced call centres are stealing sensitive customer data and selling it on the black market, an investigation has found.
Fiona Raisbeck
Oct 4 2006 5:20PM
Security
HDS touts solutions centres, growth
Hitachi Data Systems is to a launch two new solutions centres in Melbourne and Sydney aimed at providing services for end-users and channel partners.
Tim Lohman
Jul 24 2006 3:45PM
Storage
Listen up: Aust call centres will harness new tech
Claire Doble
Jul 22 2004 12:00AM
Networking
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