The Law Store launches digital signature platform Livesign

Digital signature and verification platform Livesign has launched in Australia, which provides a clear, concise, non-repudiable signing process, in real-time.

Built and launched by The Law Store, Livesign secures a signature by knowing who is behind the signature at the precise moment of digital execution.

According to the company, Livesign closes the risk of not having a physical human witness by biometrically binding the person behind the digital signature to their government-issued ID at the point of signing, known as verification of signer (VOS).

This means the digital signature can’t be completed by anyone else, making it more secure and less open to fraud than previous processes.

Livesign is making it more efficient and frictionless for all parties to verify the identity of customers or signers – no matter where they’re located.

Ian Hendey, CEO of thelawstore.com.au said, “Digital signing and digital VOI are no longer just conveniences, they’re an expectation, especially in industries such as conveyancing and mortgage lending.

“With the explosion of digital processes and automation over the past few years, we saw a real gap in security, and a gap in the market. Digital VOI only does half the job.”

Hendey said The Law Store identified the need for a technology solution to allow someone to sign a document and prove their identity at the same time.

“This is why we call it witnessing re-imagined – not witnessing removed. We’re increasing the security of the witnessing process to provide the safety of in-person witnessing with the convenience of digital. Effectively, a mobile phone has become the secure witness in a digital world,” he added.

Zeb Drummond, head of customer operations at Gateway Bank, said that the move to a one-stop signature and witnessing solution could not have come soon enough.

“Gateway Bank has streamlined its customer service, reducing the digital VOI process and document signing from 12 days to five minutes, whilst also mitigating fraud, operational and security risks,” said Drummond.

“Livesign has removed barriers for customers in rural and regional areas Australia-wide, as they don’t need to rely on the postal service or face-to-face verifications when signing mortgage documents. Additionally, Livesign supports Gateway Bank’s purpose to support Australian’s pockets and planet, taking paperwork out of the verification process.”

Livesign is now available to all Australian organisations as more businesses go paperless, electronically sending and signing important documents.