Technology helps enable a better company culture: UKG APAC VP

Technology plays a huge role in enabling company culture, according to Neil J. Solomon, vice president APAC and LATAM at UKG and global ambassador for Great Place to Work.

Solomon told Digital Nation every digital aspect of an organisation can help support company culture.

“Whether it's rostering, people fairly and equitably, whether it's overtime being applied fairly and equitably, it all comes back to the trust situation. It is because like all of us, we're multifaceted, multi-dimensional, it's never one thing,” he said.

“It's as complex jigsaw puzzle called the human brain. But ultimately, what we're after is the intersection of culture and technology because we realise that it's good for business, it's good for people, and ultimately, it's good for the world.”

As many companies continue to adhere to hybrid ways of working, more organisational leaders are paying attention to company culture more than ever, Solomon explained.

The past two years was a “double bubble” of people unable to enter Australia and others leaving the country, which has impacted employers. He said this highlights why corporate culture for all is more important than ever.

“It drives it's good for people and it's good for business and the war for talent. It's the differentiation for people, it is retention. It's the age-old adage of happy employees make better employees and better employees make them more productive employees,” he noted.

Solomon said now more than ever employees are beginning to feel empowered in the workplace and it is all due to trust between an employer and an employee.

“When I think about trust that starts in the interview process and starts with making onboarding experiential,” he said.

Solomon explained he sees a consistent effort with business leaders to continue to grow and nourish company culture.

“If it's evidenced at all by the growth of the Great Place to Work business, that business is growing dynamically. That to me is a leading indicator that there are more companies trying to be part of that process,” he said.

“This whole concept of ‘for all’ is so important and it means literally for all.”