The software giant has not released details of the problem but angry users have been expressing their frustration about the lack of service.
Hotmail has about 80 million users and accounts for nearly a quarter of the webmail market.
"We are aware that some customers may be experiencing difficulty accessing their Windows Live accounts," said a Microsoft spokeswoman.
"We are actively investigating the cause and are working to take the appropriate steps to remedy the situation as rapidly as possible. We sincerely apologise for any inconvenience and disruption this may be causing our customers."
Microsoft said in previous statements that the problem had been resolved but it has reoccurred, indicating a serious malfunction.
The news will be a boon to Google and Yahoo, which are also key players in the web mail market.
Several readers have indicated their frustration over the outage. "I'm totally locked out," said one. "I'm giving it another a day then going to Google. I've had enough of this."
Microsoft investigates Hotmail outage
By
Iain Thomson
on Mar 3, 2008 7:19AM
Microsoft is suffering serious problems with its Hotmail service, with some users unable to access their accounts for two days..
Got a news tip for our journalists? Share it with us anonymously here.
Partner Content
Partner Content
Solving the post-COVID digital access control headache
Partner Content
Entries open for the 2021 Australian IoT Awards
Partner Content
The hybrid work business opportunity
Promoted Content
Delivering customer-centric government
Sponsored Whitepapers
How Security as Code changes development and deployment for the cloud
Tackle new ITSM priorities with this seven-step Micro Focus guide
Tomago Aluminium improves SAP environment performance, security with Red Hat and IBM
Future of work: Support your distributed HR workforce with digital document processes
Develop a resiliency strategy that integrates risk analysis & continuity management
