NAB suffers widespread payments outage

By
Follow google news

ATMs, POS terminals, online banking all down.

National Australia Bank suffered a widespread outage to its ATM and Eftpos terminal network as well as its online banking services.

NAB suffers widespread payments outage

The bank confirmed the problems just after 9am AEST on Saturday morning, however customer reports appeared to indicate the problems started around 8.00am.

Businesses that rely on NAB Eftpos terminals reported having to turn away customers through the morning as they were unable to process card payments.

“We are a small business, in the middle of a busy Westfield shopping centre & we can not take card payments - 75 percent of our transactions... on the busiest trading day of the week,” one said via Twitter.

Many customers reported being stranded at cafes, petrol stations and supermarkets across the country, unable to pay.

NAB said that the problems were eventually fixed at around 2.30pm.

NAB said customers could use "non-NAB operated Eftpos machines, but are unable to withdraw cash."

Got a news tip for our journalists? Share it with us anonymously here.
Copyright © iTnews.com.au . All rights reserved.
Tags:

Most Read Articles

NAB elevates technology modernisation leader

NAB elevates technology modernisation leader

Aware Super moves AI closer with CEO's remit

Aware Super moves AI closer with CEO's remit

Macquarie Bank's digital chief to join Westpac

Macquarie Bank's digital chief to join Westpac

Westpac looks to broad AI integration within the business bank

Westpac looks to broad AI integration within the business bank

Log In

  |  Forgot your password?