Jetstar unveils major rewrite of virtual assistant Jess

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Jetstar unveils major rewrite of virtual assistant Jess

Takes bots to price guarantee, other business processes.

Jetstar has rewritten its virtual assistant Jess to run in Facebook Messenger and to be able to handle an expanded range of booking-related questions. Jetstar was an early entrant into the chatbot/virtual assistant space, unveiling Jess back in late 2013. The bot is based on Nuance’s Nina ...

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