ISP iiNet will attempt to resolve ongoing speed problems on Adam Internet's WiMAX network once it takes ownership of the asset.
Users of the Whirlpool broadband forums have long sought improvements or upgrades to the network, which services areas of South Australia that can't get ADSL or other broadband services.
"The downside in that is, in some of the nodes it's fairly congested because by definition if you can't get ADSL it's also difficult to get backhaul there," iiNet CEO Michael Malone told iTnews on a financial results call.
"From our point of view there's not a huge amount we can do, but it's certainly something... I don't like having unhappy customers.
"If there's ways we can fix some of those backhaul issues, I'd try to do so as a priority."
Malone cited iiNet's track record in fixing problems on networks it has acquired, such as the company's response to long-simmering system and price issues on TransACT's fibre-to-the-home network in Canberra.
"I think you would see that we moved fairly quickly on TransACT in the areas where they had similar issues," he said.