CBA outage causes payment delays

By
Follow google news

Customers complain payroll, Centrelink not in accounts.

CBA customers are still suffering the after-effects of an overnight outage that has led to delays in processing payments including payroll and Centrelink funds.

CBA outage causes payment delays

The bank reported problems with both its NetBank service and with the CommBank app at around 12.24am.

The problems were fixed a shade after 2am, but an hour later CBA warned that flow-on impacts were being experienced.

“While services are now available, some customers may not have received payments due to processing delays,” the bank said.

“We’re prioritising these as we know how important it is to you. We’re sorry, we know how inconvenient this delay is.”

Customers hit various social media forums saying that they had not had received regular payroll or Centrelink payments.

The delays appeared to be continuing this morning with customers still saying that payroll payments were missing.

Others said they had been left stranded attempting to pay for fuel or other items.

Add iTnews as your trusted source

Got a news tip for our journalists? Share it with us anonymously here.
Copyright © iTnews.com.au . All rights reserved.
Tags:

Most Read Articles

CBA to cut 176 technology and engineering roles

CBA to cut 176 technology and engineering roles

CBA to take AI orchestration agent beyond its retail bank

CBA to take AI orchestration agent beyond its retail bank

ANZ Banking Group has a new tech strategy

ANZ Banking Group has a new tech strategy

Colonial First State names data and AI group executive

Colonial First State names data and AI group executive

Log In

  |  Forgot your password?