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Business leaders agree AI is the future. They just wish it worked right now

By Deepa Seetharaman, Supantha Mukherjee and Krystal Hu

Dec 17 2025 4:45AM

Planned investments likely to be delayed.

Business leaders agree AI is the future. They just wish it worked right now

Last spring, CellarTracker, a wine-collection app, built an AI-powered sommelier to make unvarnished wine recommendations based on a person’s palate. The problem was the chatbot was too nice. “It's just very polite, instead of just saying, ‘It's really unlikely you'll ...

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