Boomi hires Josh Rutberg as chief customer officer

Boomi appoints Josh Rutberg as the company’s chief customer officer, responsible for driving measurable outcomes and success for its global customers.

Rutberg brings over 20 years of experience with proven results and specialisation in account management, retention, growth, executive relationships, loyalty, and more.

He most recently led customer success at MuleSoft, prior to that, he was a partner with Bain & Company, and spent 15 years building a solid foundation in advising clients on strategy, go-to-market transformation, and mergers and acquisitions

Steve Lucas, CEO at Boomi said the need for integration and automation solutions is exponential in today’s ever-changing business environment, and our customers rely on us for their success.

He said, “Rutberg’s experience and passion in leading customer success organisations across both high growth and scaling tech companies is exactly what we need to ensure our customers choose Boomi time and again.”

Rutberg said, “My passion for creating meaningful relationships with customers and ensuring their success matches Boomi’s unparalleled commitment to its customers, and I look forward to deepening our customer relationships as Boomi continues on its impressive growth journey.”

Lucas added, “With our recent move into AI and our continued focus on innovating for the future, we are assembling the best leadership team I have ever experienced in my career, and I know that together, Boomi will be ready for its next exciting stage as a company.”

Boomi has recently bolstered its c-suite team with a number of hires including Lucas in December, and Arlen Shenkman as its new CFO and president and Alison Biggan as its CMO in February.

Shenkman was previously the executive vice president and CFO at Citrix and Biggan was the former president, corporate marketing at SAP.