The fraudster gathered enough personal information on Agius to convince a call centre employee to send out a replacement Barclaycard in his name. The thief took the card to a high street branch of the bank and withdrew £10,000.
"It was down to human error. Procedures were not followed fully and we have learned from it," Barclaycard told the BBC.
"All Barclays customers have a 100 per cent fraud guarantee as long as they take reasonable care of their information."
The bank has introduced a new security code word system for senior employees so that the same incident could not happen again.
Experts have already warned that 2008 will be a bumper year for identity fraudsters.
Barclays chairman has identity stolen
Marcus Agius, the chairman of UK-based Barclays Bank, has had £10,000 stolen by an identity thief.
Add iTnews as your trusted source
Got a news tip for our journalists? Share it with us anonymously here.
Partner Content
.jpg&h=140&w=231&c=1&s=0)
Promoted Content
Australian mid-market businesses to access deeper AI and security expertise with First Focus-Integris partnership
.jpg&h=140&w=231&c=1&s=0)
Promoted Content
Protecting the Human Operating System: How Technology Teams Can Perform Under Pressure in an Always-On World
.jpg&h=140&w=231&c=1&s=0)
Partner Content
From data overload to decisive action – accelerating decisions with AI agents
iTnews State of Security Breakfast comes to Sydney
SPONSORED RESOURCES
Rethinking Ransomware Recovery: Closing the Detection and Recovery Gap in Asia Pacific
Strategies to Counter the Ransomware Threat in APJ
Craft your ideal hybrid multicloud strategy
Secure your AI future with generative AI defense
See how F5 protects modern applications against evolving threats
Cloud Resilience Summit
iTnews Benchmark Security Awards 2026
iTnews State of Security Breakfast Sydney
iTnews Executive Retreat - Security Leaders Edition - VIC
