The Evidian product suite is complex to set up because of the extensive nature of the product suite. The product can do almost anything that is part of the world of identity management, and the modular nature means that it is a better fit than other complete identity management packages for small- to medium-sized enterprises. Installation of this product should not be undertaken lightly as the integration between modules and components can get complex very quickly.
Documentation for this product is in the form of several HTML-driven PDF files. The help files are necessary almost immediately to distinguish between the modules that are available as part of the Evidian product suite. The files are very complete and are indexed. Due to the large size of the system, a quick start guide would be ineffective and as such it is not included in the product documentation. In addition, the documentation might be easier to use if it had some sort of search feature.
Evidian offers many support options in addition to the support website. The product is massive in its scope, so common support options, like FAQs, are not available, but a large knowledge base is available through the manufacturer’s website.
Priced in the middle range of the products we tested, the Evidian product suite has a large number of features for the price.
For: The product covers every aspect of identity management and comes the closest to the concept federation of any product tested.
Against: The product requires significant set-up and and configuration time, and understanding or training on the part of the engineers who will be supporting the application.
Verdict: Considering the scope of the identity management provided by the Evidian suite.