Review: SecureWorks

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Review: SecureWorks

The SLA for the offering included three-hour response for low-level threats, one-hour for medium-level threats, and 15 minutes for high-level threats. SecureWorks responded inside of 10 minutes to all threat categories.

The offering provides a secure portal for access to threats and reports. The portal is well done and with a few minutes of explanation from the SecureWorks engineer, the portal becomes easy to understand and navigate. The installation of the product was difficult and because of that difficulty ...

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