Remember: answer the questions

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Remember: answer the questions

Most of the different methods of security reporting deal with the specifics of what data points to collect, when to collect them, and where to report the results. Security metrics are simply tools designed to facilitate the decision-making process. They will ultimately help improve performance through the collection, analysis and reporting of information-security-related data points. But, looking at security reporting systems from the customer perspective may lead you in a new, more user-focused direction.

The interests of each stakeholder will be different, depending on their role in the organization. The ultimate consumer of your security reporting information and first level of reporting should be the Board of Directors, who want to know that security dollars are being spent wisely, and that ...

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