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Find your perfect partner

Outsourcing needn’t be a leap of faith. René Millman looks at how to get the best from third-party security

Earlier this year, a journalist from U.K. newspaper The Sun managed to buy the confidential bank details of 1,000 U.K. customers from an outsourced call center based in Bangalore, India. What's more, the seller said he could supply up to 200,000 a month. It is the kind of news that makes some ...

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