insights
CBA launches CommBank iQ with Quantium partnership
Combining transaction information with Quantium’s data science.
May 10 2021 11:32AM
UGG Since 1974 improves business insights
Takes on technology from CBA x15-backed Vonto.
May 5 2021 12:30PM
Royal Automobile Club of WA creates omnichannel experience
Deploys cloud contact centre solution.
Mar 22 2021 12:31PM
Harris Scarfe invests in customer data platform
Spotlight-owned retailer moves away from 'blast, blast, blast' email marketing.
Mar 15 2021 12:48PM
Stockland invests $2.5 million in data startup smrtr
Will help extract insights.
Mar 3 2021 12:50PM
Telstra's customer insights function evolves with Agile
Uses new software tools to find insights faster.
Jun 26 2020 12:54PM
Sportsbet turns to data insights to meet live betting demands
Spends three years honing workforce planning for its contact centres.
Jun 9 2020 6:46AM
Qantas opens throttle on 'Voice of the Customer'
Brings all customer feedback instances across airline ops onto single platform.
Jun 14 2019 7:15AM
Insights into risk management roundtable eBook
Read this free eBook to help you unravel the diverse and dynamic realm that is risk.
Oct 21 2013 11:38AM
ABC seeks in-house data scientist
Analytics strategy to boost customer experience.
Sep 19 2013 12:01PM
Retailers struggling with big data platforms
'Rolls Royce' systems go unused.
May 16 2013 12:19PM
Keynote provides Web 2.0 application insights
Web site measurement and testing firm Keynote Systems has upgraded its two flagship products to enable firms to more accurately test the end-user experience of Web 2.0-type applications.
Nov 23 2007 7:09AM
