insights

CBA launches CommBank iQ with Quantium partnership

CBA launches CommBank iQ with Quantium partnership

Combining transaction information with Quantium’s data science.
May 10 2021 11:32AM
UGG Since 1974 improves business insights

UGG Since 1974 improves business insights

Takes on technology from CBA x15-backed Vonto.
May 5 2021 12:30PM
Royal Automobile Club of WA creates omnichannel experience

Royal Automobile Club of WA creates omnichannel experience

Deploys cloud contact centre solution.
Mar 22 2021 12:31PM
Harris Scarfe invests in customer data platform

Harris Scarfe invests in customer data platform

Spotlight-owned retailer moves away from 'blast, blast, blast' email marketing.
Mar 15 2021 12:48PM
Stockland invests $2.5 million in data startup smrtr

Stockland invests $2.5 million in data startup smrtr

Will help extract insights.
Mar 3 2021 12:50PM
Telstra's customer insights function evolves with Agile

Telstra's customer insights function evolves with Agile

Uses new software tools to find insights faster.
Jun 26 2020 12:54PM
Sportsbet turns to data insights to meet live betting demands

Sportsbet turns to data insights to meet live betting demands

Spends three years honing workforce planning for its contact centres.
Jun 9 2020 6:46AM
Qantas opens throttle on 'Voice of the Customer'

Qantas opens throttle on 'Voice of the Customer'

Brings all customer feedback instances across airline ops onto single platform.
Jun 14 2019 7:15AM
Insights into risk management roundtable eBook

Insights into risk management roundtable eBook

Read this free eBook to help you unravel the diverse and dynamic realm that is risk.
Oct 21 2013 11:38AM
ABC seeks in-house data scientist

ABC seeks in-house data scientist

Analytics strategy to boost customer experience.
Sep 19 2013 12:01PM
Retailers struggling with big data platforms

Retailers struggling with big data platforms

'Rolls Royce' systems go unused.
May 16 2013 12:19PM
Keynote provides Web 2.0 application insights

Keynote provides Web 2.0 application insights

Web site measurement and testing firm Keynote Systems has upgraded its two flagship products to enable firms to more accurately test the end-user experience of Web 2.0-type applications.
Nov 23 2007 7:09AM

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