Delivering a solution that meets the needs of students, academics, researchers, and support staff - not to mention commercial and other education partners - is no easy task.
Each cohort has its own unique demands, leaving university IT teams grappling with a much larger playing field for technology than you'd find in other sectors.
While this complexity can be a challenge, the university environment also gives IT teams more room to take risks with their innovations, according to three of Australia's top education CIOs.
Where else could you build a fart machine?
IT leaders from the University of Queensland, Deakin University, and Wollongong University discussed how they approached innovation - as well as how Australian unis are competing on the international stage - at the panel sessions of the iTnews Benchmark Awards.