IAG hires ex-NBN CIO as new IT chief

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IAG hires ex-NBN CIO as new IT chief
Claire Rawlins

Claire Rawlins joins insurance group.

Insurance group IAG has hired former NBN Co chief information officer Claire Rawlins as its own new tech chief following a shake-up of its technology function.

Rawlins served as NBN's inaugural CIO from 2009 until she resigned in 2012. She led the design of the then-new organisation's IT systems and processes, which included a 'buy over build' approach to technology.

Following her departure she took up a digital business transformation role at Woolworths, advising on mobile, digital, apps, cloud and innovation for the retailer's clients.

Rawlins left Woolworths in late 2014 after two years with the retailer, before moving to New Zealand for eight months to work in digital and IT transformation at Air New Zealand.

She joined IAG in June as its chief technology officer, and as of Monday became its new CIO.

The CIO role had been vacant since former IT chief Donna Vinci left for the equivalent role at the Bank of Queensland in May.

The IAG CTO role has now been abolished.

Rawlins will report into the insurer's new chief digital officer Peter Harmer.

Last week IAG gave Harmer responsibility over an expanded digital incubator dubbed IAG Labs, which brings together a number of existing IAG technology and project management functions.

It will also add new capabilities in customer insight, digital product and service development and a unit dedicated to new and disruptive business opportunities.

IAG declined to provide detail of Rawlins' specific remit and projects.

With Paris Cowan

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