The industry’s identity crisis must be solved

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The industry’s identity crisis must be solved

There was definitely a penitent feel to the RSA Conference in San Francisco. Speakers such as Bill Gates, John Thompson of Symantec and Art Coviello of Computer Associates all tacitly admitted that the industry has failed to deliver what users need.

This was certainly not news to users. Over the past year, there has been a groundswell of resentment against vendors and their inability to deliver secure, bug-free software. Microsoft got round the problem by launching its newly acquired anti-spyware as a beta and, as Bill Gates explained, ...

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