Tangible ROI is possible for IT purchases

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Tangible ROI is possible for IT purchases

Return on investment. How many times have you heard or used that phrase in your career? If the answer is never, it's a surprise, but not a total surprise. Measuring the return on investment on IT procurement has not always been the major driving factor – too often, technical specs and whizzy feature lists have clouded purchasing decisions.

The recent headlines over the new computer system for the NHS proves that the biggest IT projects can prove disastrous in terms of ROI. The £12bn National Programme for IT in the NHS has been criticised by the National Audit Office. Its claims that the "quantifiable benefits are currently less ...

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