Bringing the people component to ITIL

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Bringing the people component to ITIL

ITIL speaks to a broad range of IT disciplines, including incident, problem, change, release, and configuration management, as well as IT service continuity and security management.

The number of companies adopting IT Infrastructure Library (ITIL) guidelines continues to grow as business leaders recognse the value of using best practices to improve IT service levels, reduce costs, increase business agility, and demonstrate regulatory compliance. The latest release of ITIL, ...

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