Best practice makes perfect

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Best practice makes perfect

Instant messaging can be a great tool for speeding up your communications, especially if you follow a few simple rules, says Jon Sakoda

No longer simply a chat tool among college students, instant messaging (IM) has started to take corporate environments by storm, both as an opportunity and a risk. It is a very powerful communications medium, but it is also a security threat that too often circumvents standard email and web ...

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