CBA upgrades its third-party risk management
Aug 18 2026Opens the door to AI optimisations.

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Anticipated to go live next week.
New ERP to use software from two vendors.
Brings in Appian and Deloitte.
Selects staffer with a long history on digital transformation and IT projects.
Could also impact HR's use of AI.
Appoints new executives including chief AI officer.
Confidence score determines how to utilise outputs.
Under a multi-year consolidation and simplification effort.