Ry Crozier

Editor-in-Chief

Ry Crozier has reported on the technology sector for 25 years.

Crozier re-joined iTnews in 2015, after previous stints as a journalist at the University of New South Wales and Electronics News.

Recent articles by Ry Crozier

Macquarie Bank chases data-driven view of its customers

Macquarie Bank chases data-driven view of its customers

Consolidates sources, drives teams towards actionable insights.
Ry Crozier Apr 11 2022 12:09PM Financial Services
Qantas looks to tech platforms to reduce call centre wait times

Qantas looks to tech platforms to reduce call centre wait times

Says more than half of calls could be self-served.
Ry Crozier Apr 7 2022 1:21PM Software
NBN Co gets 250 orders in first week of FTTN-P upgrades being offered

NBN Co gets 250 orders in first week of FTTN-P upgrades being offered

Confirms it will stick to caretaker conventions during election period.
Ry Crozier Apr 1 2022 11:19AM Telco/ISP
Gov puts low-income broadband issue back on NBN Co

Gov puts low-income broadband issue back on NBN Co

In response to regional telco review.
Ry Crozier Mar 31 2022 12:25PM Telco/ISP
Optus trains its analytics focus on 'one-click insights'

Optus trains its analytics focus on 'one-click insights'

Aims to measure impact of new product and feature releases faster.
Ry Crozier Mar 30 2022 12:32PM Telco/ISP
Gov backs mobile networks with another $811.8m

Gov backs mobile networks with another $811.8m

Budget 2022: To improve regional coverage.
Ry Crozier Mar 29 2022 8:30PM Telco/ISP
Officeworks stands up its own enterprise identity platform

Officeworks stands up its own enterprise identity platform

Aims to deliver it by the end of the year.
Ry Crozier Mar 29 2022 12:08PM Security
Labor wants to tackle Sky Muster satellite beam congestion

Labor wants to tackle Sky Muster satellite beam congestion

Backs cash injection to upgrade NBN wireless network.
Ry Crozier Mar 28 2022 1:07PM Telco/ISP
NBN Co coaxed half a million users off 12Mbps and 25Mbps services

NBN Co coaxed half a million users off 12Mbps and 25Mbps services

Using its 'Focus on Fast' marketing campaign.
Ry Crozier Mar 23 2022 7:00AM Telco/ISP
NBN Co reveals the two ways to get invited to upgrade FTTN to full fibre

NBN Co reveals the two ways to get invited to upgrade FTTN to full fibre

And the participating RSPs, with some noticeable absentees.
Ry Crozier Mar 22 2022 12:13PM Telco/ISP
NBN Co takes 5G leap with $750m fixed wireless network upgrade

NBN Co takes 5G leap with $750m fixed wireless network upgrade

Extends range, boosts speeds to 100Mbps-plus.
Ry Crozier Mar 22 2022 6:28AM Telco/ISP
NBN Co quantifies how many HFC dropouts in a day is too many

NBN Co quantifies how many HFC dropouts in a day is too many

And would result in a service ticket being raised and/or a truck roll.
Ry Crozier Mar 21 2022 12:22PM Telco/ISP
Aussie Broadband says drawn-out NBN review pressuring RSPs, prices

Aussie Broadband says drawn-out NBN review pressuring RSPs, prices

Wants an actual deadline put on the process.
Ry Crozier Mar 18 2022 11:38AM Telco/ISP
NBN Co's SAU no longer effective, ACCC commissioner says

NBN Co's SAU no longer effective, ACCC commissioner says

Promises revision will be more than "a tidy-up exercise”.
Ry Crozier Mar 16 2022 12:39PM Telco/ISP
Tabcorp finds new CIOs for its planned demerged businesses

Tabcorp finds new CIOs for its planned demerged businesses

Current technology chief to leave in June.
Ry Crozier Mar 15 2022 6:48AM Strategy
Tabcorp takes to Google-made Flutter

Tabcorp takes to Google-made Flutter

Exclusive: Looks for CX improvements and technology simplification.
Ry Crozier Mar 14 2022 6:50AM Strategy
Google to buy Mandiant for US$5.4 billion

Google to buy Mandiant for US$5.4 billion

Aims to bolster security offerings in Google Cloud.
Ry Crozier Mar 8 2022 11:54PM Cloud
PEXA draws in DuluxGroup's IT and digital EGM

PEXA draws in DuluxGroup's IT and digital EGM

Reinstates CTO role.
Ry Crozier Mar 8 2022 11:46AM Training & Development
ASIC moves to shut some recourse avenues for scam victims

ASIC moves to shut some recourse avenues for scam victims

Against the wishes of consumer groups.
Ry Crozier Mar 7 2022 12:49PM Financial Services
ACCC says Telstra-TPG tie-up 'raises complex issues'

ACCC says Telstra-TPG tie-up 'raises complex issues'

For the supply of regional telecommunications services.
Ry Crozier Mar 3 2022 3:56PM Telco/ISP

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