The need - To thrive despite intense competition, Banca Carige wanted to develop a customer-centric approach to service delivery, but it first needed to gain a deeper understanding of customer needs and desires.
The solution - Banca Carige built an analytics environment and a new mobile banking service using IBM software on IBM® zEnterprise® EC12 mainframes, which provide round-the-clock availability and high security.
The benefit - Launching new services meets changing customer demands, while the proven underlying technology accelerates deployment and reduces risk; consolidating to a single platform cuts cost and complexity.
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