The best and worst of cloud contracts

By on
The best and worst of cloud contracts
Page 3 of 3  |  Single page

Best practice: a checklist

The Second Edition of Cloud Cover recommends customers seek out providers that:

  • Specify adherence to reputable security standards within the contract;
  • Allow customers to audit the provider over security and privacy standards;
  • Include in the contract a commitment to data breach notification;
  • Commit within the contract to informing the customer before submitting customer data to law enforcement;
  • Make few excuses in the contract for service availability and offer credits for all downtime outside the SLA;
  • Commit within the contract to an orderly transition out, with data available on a specified format within a specified timeframe;
  • Cannot vary the terms of the contract without express customer consent;
  • Choose Australia as its jurisdiction for resolution of disputes.
Previous Page 1 2 3 Single page
Got a news tip for our journalists? Share it with us anonymously here.
Copyright © . All rights reserved.

Most Read Articles

Log In

  |  Forgot your password?