Software development outsourcing rises in Australia

The new 4,400-square metres location will support the software development and outsourced services that Indonesian-based Mitrais supplies to clients in Australia and South-East Asia.

“Our clients in Australia highlight the shortages and difficulties of keeping staff. One client sums it up as a revolving door –people join, stay for a year and leave, taking their knowledge with them. This is the case with Java, C# and .NET skills, especially the latter. There are also some shortages in particular regions, such as Progress skills in Queensland,” said Mitrais CEO, David Magson. “We have the appropriately skilled staff, well developed project methodologies and a significant cost advantage.”

Sixty per cent of Mitrais’ business comes from software development projects undertaken for Australia companies and the balance from Indonesia, according to the company.

“IDC estimates that 90 per cent of outsourcing and operations related services are going offshore, presently amounting to $54 million a year with a compound annual growth rate of three per cent,” said Magson.

Construction of the first of three buildings which will make up the headquarters will begin next year. Each building is planned to be 2,000 square metres and capable of accommodating 150 staff.

As a further initiative to further grow its business with Australian IT companies, Mitrais is hiring two ex-pat English language teachers to teach Mitrais staff to better converse with their customers.

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