Microsoft pulls first Windows Phone 7 update

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Crashes Samsung handsets.

A small update for Windows Phone 7 handsets has been pulled following reports of phones crashing and some devices being rendered useless.

Microsoft pulls first Windows Phone 7 update

The update, released yesterday, was not the exciting and much touted one users have to look forward to later in the year – set to incorporate multi-tasking and Internet Explorer 9 – but a mini boost to put processes in place for future improvements.

However, soon after its launch, users of Samsung phones experienced crashes, deleted data and phones stopping working altogether.

As a result Microsoft has been forced to pull the update from circulation and head back to the drawing board.

A spokesperson from the software giant said: “We have identified a technical issue with the Windows Phone update process that impacts a small number of phones.”

They added: “In response to this emerging issue, we have temporarily taken down the latest software update for Samsung phones in order to correct the issue.”

Microsoft's Windows Phone 7 software was launched last October to positive reviews compared to its previous attempts at mobile operating systems.

The company enjoyed a further boost this month when the world’s largest handset manufacturer, Nokia, confirmed it would be using Windows Phone 7 as its primary mobile OS.

However, it still lags behind Google’s Android and Apple’s iOS and this latest knock will not help it win any fans over.

Microsoft concluded a new update would be sent out “as soon as possible.”

This article originally appeared at itpro.co.uk

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