Jetstar IT outage took out check-in systems

By

Delays flights in Australia and throughout Asia.

Jetstar suffered an IT outage that took down its check-in systems on Wednesday morning, resulting in flight delays and long queues at airports in Australia and throughout Asia.

Jetstar IT outage took out check-in systems

The problems appeared to start at about 9.30am and were resolved about an hour later, according to a post by Cairns Airport.

“An IT issue affected our airport systems this morning resulting in multiple flights experiencing delays,” Jetstar said in a statement around midday Wednesday.

“However, our technicians have worked on the issue and all our systems are now back up and running, and flights operating normally.”

The outage was felt in ports across Asia.

A traveller at Singapore’s Changi Airport reported “massive queues” and said no one could check in.

Similarly, travellers using Jetstar’s Japanese subsidiary posted messages from airport check-in noting “at least one hour” delays to flights “due to system trouble”.

Further comment on the root cause of the trouble was being sought from a Jetstar spokesperson.

Got a news tip for our journalists? Share it with us anonymously here.
Copyright © iTnews.com.au . All rights reserved.
Tags:

Most Read Articles

ADHA readies market test of Accenture's $788m My Health Record deal

ADHA readies market test of Accenture's $788m My Health Record deal

SA Water plans 'once-in-a-generation' core technology uplift

SA Water plans 'once-in-a-generation' core technology uplift

TAFE NSW, NESA land tech funding in state budget

TAFE NSW, NESA land tech funding in state budget

Anthropic wins key US ruling on AI training in authors' copyright lawsuit

Anthropic wins key US ruling on AI training in authors' copyright lawsuit

Log In

  |  Forgot your password?