You can’t stop IM so learn to love it

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You can’t stop IM so learn to love it

Instant messaging is the future, says Jim Carr, and there is a world of possibility waiting out there. But there is risk as well as benefit, and it must be faced

Stockbrokers do it with investors, salespeople with their bosses. Travel agents do it with vagabonds, newspaper reporters with their editors. If you think your organization's employees are not doing it – using instant messaging to communicate with colleagues, customers, their spouses and ...

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