Leading lady takes the SP2 spotlight

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Leading lady takes the SP2 spotlight

Microsoft’s Rebecca Norlander is a very busy woman. In between training for triathlons, she is in charge of Service Pack 2 and hopes to change company thinking. Dan Ilett reports

The server in the Jimi Hendrix room – a multimedia lounge in Microsoft's customer experience center – has just crashed for the third time. While the PR and the technician attempt to hide their red faces with explanations of "Oh, it's just been upgraded," one might wonder what it has been ...

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