Learn IT Service Management (ITSM) best practises

How will your IT team keep up with evolving remote working requirements when it was stretched to its limit in 2020?

Automating IT Service Management (ITSM) can help you address this issue.

Learn about this by downloading this guide. It covers best practises IT managers can take to support employees through future crises.

It covers:

  • Building resilience
  • Enabling Status Check-in
  • Operationalising security management
  • Establish a Knowledge Portal
  • Providing onboarding and offboarding
  • Securing your network
  • Simplifying Remote Access
  • Extending remote services beyond IT
  • Sharing services to facilitate automate service delivery
  • Using automation
  • and other topics

Download the guide by filling in the form on the right.

This content has been created and paid for by Cherwell

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