Oakeshott backs Telstra's Grafton employees

 

MP ‘surprised’ at Telstra’s plan to close regional call centre.

Independent MP Rob Oakeshott has backed a campaign against Telstra's plans to close a 108-seat business call centre in Grafton, NSW.

The Member for Lyne, who played a pivotal role in this year's Federal Election, today said he was surprised at Telstra's plan to move jobs to Brisbane and Melbourne in November.

"My understanding is that evidence shows regional call centres have less turnover of staff," he said.

"For many businesses who have regionalised their call centre activities, they have considered it a smart business move.

"I am therefore surprised Telstra is choosing this moment to centralise these jobs to Brisbane and Sydney, as well as having the added costs of paying redundancies to existing workers from Grafton."

Noting that Telstra's call centre made a "huge difference" to jobs and the local Grafton economy, Oakeshott said he supported Page MP Janelle Saffin's campaign to keep jobs in the region.

When Telstra's plans came to light a fortnight ago, Saffin launched a petition that urged Telstra CEO David Thodey to "intervene immediately to halt any plan to axe up to 108 jobs" in Grafton.

According to the Community and Public Sector Union (CPSU), the petition attracted more than 6,000 local signatures.

The union was involved in a community rally attended by "hundreds of people" on Saturday, ahead of a street closure and protest march organised by the Grafton Chamber of Commerce today.

On 15 September, Telstra told iTnews that it was consulting with staff, unions and the community. The closure would likely occur in November, depending on consultations.

A spokesman said today that the telco would meet with staff to discuss next steps after the consultation concluded tomorrow.

"Telstra is very mindful of the concerns expressed by all," he said.

Copyright © iTnews.com.au . All rights reserved.


Oakeshott backs Telstra's Grafton employees
 
 
 
Top Stories
Earning the right to innovate
Breaking down the barriers to innovation is a long, but rewarding process, says Bank of Queensland Group CIO, Julie Bale.
 
A call for timely reporting
[Blog post] Businesses need incentives to keep customer data secure.
 
Doubts cast on Queensland's ICT Dashboard
Opposition, former Govt CIO say it can't be trusted.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
What is delaying adoption of public cloud in your organisation?







   |   View results
Lock-in concerns
  25%
 
Application integration concerns
  3%
 
Security and compliance concerns
  29%
 
Unreliable network infrastructure
  9%
 
Data sovereignty concerns
  23%
 
Lack of stakeholder support
  3%
 
Protecting on-premise IT jobs
  5%
 
Difficulty transitioning CapEx budget into OpEx
  3%
TOTAL VOTES: 821

Vote