Rio Tinto tech boss to leave after 25 years
Measuring the hidden cost of cyber attacks
Finding digital fingerprints fast
BlackBerry Australia MD jumps ship to Optus
Victorian govt to refresh $150m-a-year telco deals
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AFP, ASIO asked to clarify metadata mess
Law enforcement go public to confirm desire for source IP addresses.
Aug 8 2014 12:38PM
Turnbull offers metadata definition
Doesn't include websites.
Aug 8 2014 8:51AM
Brandis reveals websites will be included in data retention
Adds to confusion around definition of metadata.
Aug 6 2014 6:50PM
ACCC pushes for cheaper mobile calls and texts
Asks for advice on termination rate pricing.
Aug 1 2014 2:05PM
Govt must store data in retention regime: iiNet
Calls for correcting of ‘inaccurate and misleading’ metadata claims.
Jul 29 2014 11:34AM
BoM to build call centre for weather advice
One-stop-shop for rain, hail or shine.
Apr 23 2014 10:23AM
Vodafone customers to get 'priority' support service
Front of the queue at Australian call centre.
Aug 27 2013 1:06PM
ACMA shops 'freephone' charge changes
For mobile users.
May 22 2013 11:02AM
NBN Co pilfers from iiNet's technical ranks
Perth ISP competes for talent with mines, NBN Co and outsourcers.
Mar 1 2013 7:17AM
Satphone providers face tougher 000 access regime
Exemptions pared back.
Feb 22 2013 1:08PM
BHP secures print, phone services in Perth
New City Square office gets kitted out.
Jul 10 2012 12:46PM
FBI unmasks LulzSec's Sabu
Authorities also swoop on alleged Stratfor, FBI phone call hackers.
Mar 7 2012 9:53AM
AAPT to expand into infrastructure-as-a-service
Diversifies hosted business beyond Google's enterprise platform.
Mar 15 2011 5:30AM
Skype now free ad-supported software
Targeted audio ads coming your way.
Mar 8 2011 5:30AM
Salmat slides on Telstra call centre loss
May deadline to find new jobs for staff.
Mar 7 2011 3:49PM
Telstra lays off Ballarat call centre contractors
Agency tells staff.
Jan 27 2011 4:34PM
Teenager nabbed for Call of Duty DDOS
Tracked via IP address.
Dec 17 2010 11:37AM
Queensland Police's virtualised contact centre
Non-emergency contact centre boasts six-star green rating.
Dec 14 2010 10:14PM
Centrelink trials call recording technology
Monitors employees' screens, calls in ongoing trial.
Nov 30 2010 11:11AM
Oakeshott backs Telstra's Grafton employees
MP ‘surprised’ at Telstra’s plan to close regional call centre.
Sep 27 2010 4:20PM
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