call

AFP, ASIO asked to clarify metadata mess

AFP, ASIO asked to clarify metadata mess

Law enforcement go public to confirm desire for source IP addresses.
Aug 8 2014 12:38PM
Turnbull offers metadata definition

Turnbull offers metadata definition

Doesn't include websites.
Aug 8 2014 8:51AM
Brandis reveals websites will be included in data retention

Brandis reveals websites will be included in data retention

Adds to confusion around definition of metadata.
Aug 6 2014 6:50PM
ACCC pushes for cheaper mobile calls and texts

ACCC pushes for cheaper mobile calls and texts

Asks for advice on termination rate pricing.
Aug 1 2014 2:05PM
Govt must store data in retention regime: iiNet

Govt must store data in retention regime: iiNet

Calls for correcting of ‘inaccurate and misleading’ metadata claims.
Jul 29 2014 11:34AM
BoM to build call centre for weather advice

BoM to build call centre for weather advice

One-stop-shop for rain, hail or shine.
Apr 23 2014 10:23AM
Vodafone customers to get 'priority' support service

Vodafone customers to get 'priority' support service

Front of the queue at Australian call centre.
Aug 27 2013 1:06PM
ACMA shops 'freephone' charge changes

ACMA shops 'freephone' charge changes

For mobile users.
May 22 2013 11:02AM
NBN Co pilfers from iiNet's technical ranks

NBN Co pilfers from iiNet's technical ranks

Perth ISP competes for talent with mines, NBN Co and outsourcers.
Mar 1 2013 7:17AM
Satphone providers face tougher 000 access regime

Satphone providers face tougher 000 access regime

Exemptions pared back.
Feb 22 2013 1:08PM
BHP secures print, phone services in Perth

BHP secures print, phone services in Perth

New City Square office gets kitted out.
Jul 10 2012 12:46PM
FBI unmasks LulzSec's Sabu

FBI unmasks LulzSec's Sabu

Authorities also swoop on alleged Stratfor, FBI phone call hackers.
Mar 7 2012 9:53AM
AAPT to expand into infrastructure-as-a-service

AAPT to expand into infrastructure-as-a-service

Diversifies hosted business beyond Google's enterprise platform.
Mar 15 2011 5:30AM
Skype now free ad-supported software

Skype now free ad-supported software

Targeted audio ads coming your way.
Mar 8 2011 5:30AM
Salmat slides on Telstra call centre loss

Salmat slides on Telstra call centre loss

May deadline to find new jobs for staff.
Mar 7 2011 3:49PM
Telstra lays off Ballarat call centre contractors

Telstra lays off Ballarat call centre contractors

Agency tells staff.
Jan 27 2011 4:34PM
Teenager nabbed for Call of Duty DDOS

Teenager nabbed for Call of Duty DDOS

Tracked via IP address.
Dec 17 2010 11:37AM
Queensland Police's virtualised contact centre

Queensland Police's virtualised contact centre

Non-emergency contact centre boasts six-star green rating.
Dec 14 2010 10:14PM
Centrelink trials call recording technology

Centrelink trials call recording technology

Monitors employees' screens, calls in ongoing trial.
Nov 30 2010 11:11AM
Oakeshott backs Telstra's Grafton employees

Oakeshott backs Telstra's Grafton employees

MP ‘surprised’ at Telstra’s plan to close regional call centre.
Sep 27 2010 4:20PM

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