Workers call for improved search in enterprises

 

A survey by search vendor Sinqua has revealed that workers feel that their employers are providing them with poor quality tools to use when searching enterprise systems.

After questioning 200 office workers, Sinequa’s research revealed that 56 percent of workers questioned said the tools their employers provided were poor, while 77 percent of employees felt they would benefit from being able to search and access relevant information in a timely manner across the business.

“Employees are struggling to find even basic information, which impacts their productivity on a day-to-day basis and you can’t help but conclude that businesses are seriously missing the trick,” said Colin Hadden, Sinequa country manager.

Hadden said the gap between what staff can do as consumers and what they can do as employees is causing employee frustration and as well as limiting the value of corporate information.

itweek.co.uk @ 2010 Incisive Media


 
 
 
Top Stories
Westpac interim CIO resigns
Group CIO yet to be appointed.
 
Earning the right to innovate
Breaking down the barriers to innovation is a long, but rewarding process, says Bank of Queensland Group CIO, Julie Bale.
 
A call for timely reporting
[Blog post] Businesses need incentives to keep customer data secure.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
What is delaying adoption of public cloud in your organisation?







   |   View results
Lock-in concerns
  26%
 
Application integration concerns
  3%
 
Security and compliance concerns
  28%
 
Unreliable network infrastructure
  9%
 
Data sovereignty concerns
  22%
 
Lack of stakeholder support
  3%
 
Protecting on-premise IT jobs
  5%
 
Difficulty transitioning CapEx budget into OpEx
  3%
TOTAL VOTES: 888

Vote