iag

IAG drives AI more deeply across its operations

IAG drives AI more deeply across its operations

Chases three high-level opportunities, uses three methods to grow usage.
Ry Crozier May 13 2026 12:06AM Financial Services
IAG prepares integration engineering for AI

IAG prepares integration engineering for AI

Exploring AI augmentation.
Andrew Colley Mar 10 2026 6:45AM Software
IAG reworks data ingestion for property underwriters

IAG reworks data ingestion for property underwriters

Working with two of its intermediated businesses.
Ry Crozier Dec 16 2025 6:51AM Software
News Corp Australia taps IAG digital exec as next CDTO

News Corp Australia taps IAG digital exec as next CDTO

After predecessor moved into a global role.
Ry Crozier Nov 26 2025 1:54PM Leadership
IAG bolsters martech stack to drive customer engagement

IAG bolsters martech stack to drive customer engagement

Increases investment in Adobe ecosystem.
Ry Crozier Oct 23 2025 10:45AM Marketing
IAG uses GenAI to decide whether to send tradies for 'make safe' repairs

IAG uses GenAI to decide whether to send tradies for 'make safe' repairs

Builds model in Google Cloud.
Eleanor Dickinson Aug 18 2025 6:30AM Software
IAG trials Starlink for its property assessors

IAG trials Starlink for its property assessors

Through Optus.
Ry Crozier Mar 31 2025 5:19AM Telco/ISP
Benchmark Chapter: Insurance

Benchmark Chapter: Insurance

HBF and IAG share insights.
Brad Howarth Feb 27 2025 9:57AM Benchmark Finance Report
Benchmark Chapters: Finance Report

Benchmark Chapters: Finance Report

Technology reshaping how financial services are delivered and consumed.
Brad Howarth Feb 27 2025 9:00AM Benchmark Finance Report
IAG treats generative AI as an "inclusive innovation"

IAG treats generative AI as an "inclusive innovation"

Splits use cases into three categories.
Kate Weber Dec 5 2024 6:41AM Software
IAG migrates 2 million customers to new insurance engine

IAG migrates 2 million customers to new insurance engine

Also increases spending on cyber and data security.
Eleanor Dickinson Aug 21 2024 3:06PM Software
IAG finds a "middle ground" in its pursuit of data mesh

IAG finds a "middle ground" in its pursuit of data mesh

Uses cloud and data streaming building blocks stood up over several years.
Ry Crozier Jul 16 2024 6:47AM Software
IAG builds tool with Google to check insurance claim photos

IAG builds tool with Google to check insurance claim photos

Worries images may be recycled or even doctored using AI.
Ry Crozier Jul 11 2024 6:40AM Software
IAG gravitates to more SaaS-based applications

IAG gravitates to more SaaS-based applications

Sets its "next generation of application architecture".
Ry Crozier Apr 19 2024 6:46AM Financial Services
IAG pours $37 million into digital

IAG pours $37 million into digital

Pledges to shift NZ ops to "one single enterprise ecosystem."
Richard Chirgwin Aug 21 2023 10:57AM Strategy
IAG used keystroke logging to investigate productivity of remote worker

IAG used keystroke logging to investigate productivity of remote worker

Supporting termination.
Ry Crozier Aug 7 2023 7:07AM Security
IAG digitises staff movement processes

IAG digitises staff movement processes

Completes latest iterative enhancement to ServiceNow-powered Radius platform.
Kate Weber Jul 27 2023 6:57AM Software
IAG re-homes innovation under restructure

IAG re-homes innovation under restructure

Chief insurance and strategy officer role axed after less than two years.
Kate Weber May 9 2023 11:45AM Training & Development
IAG Firemark Ventures pours money into AI outfit Plnar

IAG Firemark Ventures pours money into AI outfit Plnar

Documenting claims with smartphone cameras.
Kate Weber Mar 4 2022 11:23AM Strategy
IAG boosts IT investment spend

IAG boosts IT investment spend

Increases its enterprise platform capabilities.
Kate Weber Feb 11 2022 2:16PM Strategy

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