Tag: customers

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Telco strategy shifts to the customer 
Telco/ISP
Telco strategy shifts to the customer
By David Kennedy | Dec 9, 2011 | Comment Now 
Comment: Better customer service a win for consumers and telcos.
 
Can consumers be expected to understand mobile pricing? 
Telco/ISP
Can consumers be expected to understand mobile pricing?
By David Havyatt | Jul 28, 2011 | Comment Now 
Comment: Fixed-line and mobile arguments are rife with inconsistencies.
 
Melbourne IT gives up on SMB cloud 
Networking
Melbourne IT gives up on SMB cloud
By Brett Winterford | Jun 2, 2011 | 2 Comments 
Not worth the investment.
 
NBN Co to trial direct calls to ISPs' customers 
Telco/ISP
NBN Co to trial direct calls to ISPs' customers
By Ry Crozier | May 11, 2011 | 1 Comment 
Technician call-out confirmations to come direct.
 
Alcatel eyes LTE customers for lightRadio 
Hardware
Alcatel eyes LTE customers for lightRadio
By Ry Crozier | Feb 11, 2011 | Comment Now 
No Australian trials planned yet.
 
NBN Co upgrades Tassie customers to 40 Mbps uplink 
Telco/ISP
NBN Co upgrades Tassie customers to 40 Mbps uplink
By Ry Crozier | Jan 27, 2011 | 2 Comments 
Speed boost for wholesale product.
 
Google refreshes Exchange migration tools 
Software
Google refreshes Exchange migration tools
By Tom Brewster | Dec 23, 2010 | Comment Now 
To ease transition to cloud collaboration.
 
iiNet challenges ex-AAPT 24x7 customers to leave 
Telco/ISP
iiNet challenges ex-AAPT 24x7 customers to leave
By Ry Crozier | Dec 17, 2010 | 13 Comments 
And pay the early exit fees.
 
Conroy assaults broadband alliance 
Telco/ISP
Conroy assaults broadband alliance
By Ry Crozier | Nov 25, 2010 | 18 Comments 
Says they have "almost no customers".
 
Public servants still struggle with closed culture 
Strategy
Public servants still struggle with closed culture
By John Hilvert | Nov 4, 2010 | 3 Comments 
Obstacles confront Gov 2.0 advocates
 
Telstra faces privacy breach investigation 
Security
Telstra faces privacy breach investigation
Oct 27, 2010 | Comment Now 
Botched mailout to 220,000 customers.
 
Fujitsu awaits ASI's "lost customers" claim 
Hardware
Fujitsu awaits ASI's "lost customers" claim
By Ry Crozier | Sep 28, 2010 | Comment Now 
Faulty hard drive case to be heard in July next year.
 
Microsoft reveals IE9 beta release set for September 
Software
Microsoft reveals IE9 beta release set for September
By Dan Worth | Jul 31, 2010 | Comment Now 
Also touts Azure and SQL database over VMware and Oracle Fusion.
 
Hotmail update reaches just one percent of users 
Software
Hotmail update reaches just one percent of users
By Sharon Brennan | Jul 1, 2010 | Comment Now 
Microsoft admits sluggish rollout, but says it's worth the wait.
 
Retailers offer discounts as Office 2010 goes retail 
Software
Retailers offer discounts as Office 2010 goes retail
By Lawrence Latif | Jun 16, 2010 | 2 Comments 
Amazon leads the way with 20 percent cuts.
 
SGI updates modular data centre offering 
Hardware
SGI updates modular data centre offering
By Lawrence Latif | May 29, 2010 | Comment Now 
Admits "low traction".
 
IBM launches tool to poach Sybase customers 
Software
IBM launches tool to poach Sybase customers
By Dan Worth | May 24, 2010 | Comment Now 
Promises easy move to DB2.
 
Novell unveils SUSE Linux updates at BrainShare 
Software
Novell unveils SUSE Linux updates at BrainShare
By Sharon Brennan | May 20, 2010 | Comment Now 
Firm launches SUSE Linux Enterprise 11 SP1 and Identity Manager 4.
 
Microsoft campaign compares IE6 to stale milk 
Software
Microsoft campaign compares IE6 to stale milk
By Phil Muncaster | May 16, 2010 | 3 Comments 
Aussie advert urges customers to download IE8.
 
Melbourne IT to bring cloud service out of beta 
Software
Melbourne IT to bring cloud service out of beta
By Ry Crozier | May 12, 2010 | Comment Now 
Twists in cloud usage models in Australia.
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