Tag: customers

How Qantas riled up the Kiwis during Rugby World Cup 
By Ry Crozier | Nov 25, 2013 | Comment Now 
And why it won't happen in 2015.
 
Vodafone invests in social to combat customer churn 
By Ry Crozier | Nov 19, 2013 | Comment Now 
Seeks an 'omnichannel' view of customers.
 
iiNet pulls in 12,000 NBN fibre customers 
By Ry Crozier | Aug 21, 2013 | Comment Now 
Surpasses 20,000 total connections on new network.
 
Kogan sues ispONE 
By Allie Coyne | Apr 9, 2013 | Comment Now 
Telco partner in legal firing line.
 
iiNet adds 2600 NBN fibre customers 
By Ry Crozier | Mar 19, 2013 | Comment Now 
In just over three months.
 
Dropbox overhaul aims to attract enterprise users 
By Gerry Shih | Feb 13, 2013 | Comment Now 
Role-based access, dashboards introduced.
 
Westpac customers still waiting for mobile banking upgrade 
 
Internode makes play for disgruntled Adam customers 
By Ry Crozier | Oct 24, 2012 | Comment Now 
As 'only true remaining South Australian ISP' is sold.
 
HP Australia hit by ACCC legal case 
By Ry Crozier | Oct 16, 2012 | Comment Now 
Warranty and guarantee obligations questioned.
 
Emergency maintenance downs SugarCRM cloud 
 
Misled TPG unlimited customers granted free exit 
Jul 24, 2012 | Comment Now 
Can terminate contract without penalty.
 
Telco strategy shifts to the customer 
By David Kennedy | Dec 9, 2011 | Comment Now 
Comment: Better customer service a win for consumers and telcos.
 
Can consumers be expected to understand mobile pricing? 
By David Havyatt | Jul 28, 2011 | Comment Now 
Comment: Fixed-line and mobile arguments are rife with inconsistencies.
 
Melbourne IT gives up on SMB cloud 
By Brett Winterford | Jun 2, 2011 | Comment Now 
Not worth the investment.
 
NBN Co to trial direct calls to ISPs' customers 
By Ry Crozier | May 11, 2011 | Comment Now 
Technician call-out confirmations to come direct.
 
Alcatel eyes LTE customers for lightRadio 
By Ry Crozier | Feb 11, 2011 | Comment Now 
No Australian trials planned yet.
 
NBN Co upgrades Tassie customers to 40 Mbps uplink 
By Ry Crozier | Jan 27, 2011 | Comment Now 
Speed boost for wholesale product.
 
Google refreshes Exchange migration tools 
By Tom Brewster | Dec 23, 2010 | Comment Now 
To ease transition to cloud collaboration.
 
iiNet challenges ex-AAPT 24x7 customers to leave 
By Ry Crozier | Dec 17, 2010 | Comment Now 
And pay the early exit fees.
 
Conroy assaults broadband alliance 
By Ry Crozier | Nov 25, 2010 | Comment Now 
Says they have "almost no customers".
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The great data centre opportunity on Australia's doorstep
The great data centre opportunity on Australia's doorstep
Scott Noteboom, CEO of LitBit speaking at The Australian Data Centre Strategy Summit 2014 in the Gold Coast, Queensland, Australia. http://bit.ly/1qpxVfV Scott Noteboom is a data centre engineer who led builds for Apple and Yahoo in the earliest days of the cloud, and who now eyes Asia as the next big opportunity. Read more: http://www.itnews.com.au/News/372482,how-do-we-serve-three-billion-new-internet-users.aspx#ixzz2yNLmMG5C
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Meet the 2014 Retail CIO of the Year
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Meet the 2014 Industrial CIO of the Year
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Meet the 2014 Healthcare CIO of the Year
Meet the 2014 Healthcare CIO of the Year
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AFP scalps hacker 'leader' inside Australia's IT ranks.
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NBN Petition Delivered To Turnbull's Office
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Ghost clouds
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ACMA chair Chris Chapman says there is uncertainty over whether certain classes of cloud service providers are caught by regulations.
Was the Snowden leak inevitable?
Was the Snowden leak inevitable?
Privacy experts David Vaile (UNSW Cyberspace Law and Policy Centre) and Craig Scroggie (CEO, NextDC) claim they were not surprised by the Snowden leaks about the NSA's PRISM program.
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Which bank is most likely to suffer an RBS-style meltdown?





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ANZ
  20%
 
Bankwest
  9%
 
CommBank
  11%
 
National Australia Bank
  17%
 
Suncorp
  24%
 
Westpac
  19%
TOTAL VOTES: 1493

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