Tag: customers

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Kogan sues ispONE 
Telco/ISP
Kogan sues ispONE
By Allie Coyne | Apr 9, 2013 | Comment Now 
Telco partner in legal firing line.
 
iiNet adds 2600 NBN fibre customers 
Telco/ISP
iiNet adds 2600 NBN fibre customers
By Ry Crozier | Mar 19, 2013 | Comment Now 
In just over three months.
 
Dropbox overhaul aims to attract enterprise users 
Storage
Dropbox overhaul aims to attract enterprise users
By Gerry Shih | Feb 13, 2013 | Comment Now 
Role-based access, dashboards introduced.
 
Westpac customers still waiting for mobile banking upgrade 
Software
Westpac customers still waiting for mobile banking upgrade
By Charis Palmer | Nov 5, 2012 | Comment Now 
More job cuts flagged.
 
Internode makes play for disgruntled Adam customers 
Telco/ISP
Internode makes play for disgruntled Adam customers
By Ry Crozier | Oct 24, 2012 | Comment Now 
As 'only true remaining South Australian ISP' is sold.
 
HP Australia hit by ACCC legal case 
Hardware
HP Australia hit by ACCC legal case
By Ry Crozier | Oct 16, 2012 | Comment Now 
Warranty and guarantee obligations questioned.
 
Emergency maintenance downs SugarCRM cloud 
Software
Emergency maintenance downs SugarCRM cloud
By Juha Saarinen | Oct 12, 2012 | Comment Now 
No notice given.
 
Misled TPG unlimited customers granted free exit 
Telco/ISP
Misled TPG unlimited customers granted free exit
Jul 24, 2012 | Comment Now 
Can terminate contract without penalty.
 
Telco strategy shifts to the customer 
Telco/ISP
Telco strategy shifts to the customer
By David Kennedy | Dec 9, 2011 | Comment Now 
Comment: Better customer service a win for consumers and telcos.
 
Can consumers be expected to understand mobile pricing? 
Telco/ISP
Can consumers be expected to understand mobile pricing?
By David Havyatt | Jul 28, 2011 | Comment Now 
Comment: Fixed-line and mobile arguments are rife with inconsistencies.
 
Melbourne IT gives up on SMB cloud 
Networking
Melbourne IT gives up on SMB cloud
By Brett Winterford | Jun 2, 2011 | 2 Comments 
Not worth the investment.
 
NBN Co to trial direct calls to ISPs' customers 
Telco/ISP
NBN Co to trial direct calls to ISPs' customers
By Ry Crozier | May 11, 2011 | 1 Comment 
Technician call-out confirmations to come direct.
 
Alcatel eyes LTE customers for lightRadio 
Hardware
Alcatel eyes LTE customers for lightRadio
By Ry Crozier | Feb 11, 2011 | Comment Now 
No Australian trials planned yet.
 
NBN Co upgrades Tassie customers to 40 Mbps uplink 
Telco/ISP
NBN Co upgrades Tassie customers to 40 Mbps uplink
By Ry Crozier | Jan 27, 2011 | 2 Comments 
Speed boost for wholesale product.
 
Google refreshes Exchange migration tools 
Software
Google refreshes Exchange migration tools
By Tom Brewster | Dec 23, 2010 | Comment Now 
To ease transition to cloud collaboration.
 
iiNet challenges ex-AAPT 24x7 customers to leave 
Telco/ISP
iiNet challenges ex-AAPT 24x7 customers to leave
By Ry Crozier | Dec 17, 2010 | 13 Comments 
And pay the early exit fees.
 
Conroy assaults broadband alliance 
Telco/ISP
Conroy assaults broadband alliance
By Ry Crozier | Nov 25, 2010 | 18 Comments 
Says they have "almost no customers".
 
Public servants still struggle with closed culture 
Strategy
Public servants still struggle with closed culture
By John Hilvert | Nov 4, 2010 | 3 Comments 
Obstacles confront Gov 2.0 advocates
 
Telstra faces privacy breach investigation 
Security
Telstra faces privacy breach investigation
Oct 27, 2010 | Comment Now 
Botched mailout to 220,000 customers.
 
Fujitsu awaits ASI's "lost customers" claim 
Hardware
Fujitsu awaits ASI's "lost customers" claim
By Ry Crozier | Sep 28, 2010 | Comment Now 
Faulty hard drive case to be heard in July next year.
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Judges notes: Retail [The Benchmark Awards]
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Judges notes: Domino's Pizza [The Benchmark Awards]
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Judges notes: McDonald's Australia [The Benchmark Awards]
Judges notes: McDonald's Australia [The Benchmark Awards]
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Judges notes: ING Direct [The Benchmark Awards]
Judges notes: ING Direct [The Benchmark Awards]
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Judges notes: Yarra Valley Water [The Benchmark Awards]
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