EDITOR'S NOTE

Good afternoon,

Tasmania Police have laid more charges in the case of the Aurora Energy smart meter SIM that was used to run up a $193,000 internet bill.

Also today, the latest on Westpac's five year, $2 billion Strategic Investment Priorities (SIPs) program designed to addresses legacy IT issues at the bank.

And the Telecommunications Industry Ombudsman statistics - are the complaint numbers big but misleading?

-- Ry Crozier

MOST READ Aurora locks down Telstra SIMs after huge net bill PennyTel engaged in stoush with Optus Australian internet ranked fourth most free Growing pains: Amazon EC2 suffers huge outage Leaked: Telco code seeks ban on soft 'caps' FEATURED COMMENT "Pay up Telstra as your bill is now overdue. You have also been charged an administration fee for your late payment! Karma! " singo79 commenting on Telstra outsourcers face court over 'sham contracting'

TODAY ON ITNEWS

By Ry Crozier | May 04, 2011

Why the SIM card wasn't cancelled.

By Jim Finkle and Liana B. Baker | May 04, 2011

Significant operation.

By Liz Tay | May 04, 2011

Staff expenses increase $31m in the past six months.

By Ry Crozier | May 04, 2011

Consumer group finds complaints rising across all telcos.

By Ry Crozier | May 04, 2011

Complaints rise almost across the board, but often from a low base.

By Staff Writer | May 04, 2011

Results fed through CrimTrac database.

By Tom Brewster | May 04, 2011

Includes a 27-inch with the latest from Intel.

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