Financial Services

Police Bank CIO exits

Police Bank CIO exits

After two-and-a-half years.
Ry Crozier Mar 2 2026 5:19AM Financial Services
How CBA unlocked 90 percent of its customer and transaction data

How CBA unlocked 90 percent of its customer and transaction data

Payoffs from SAP modernisation laid out.
Ry Crozier Feb 24 2026 6:47AM Financial Services
Suncorp looks to AI and core overhaul to address insurance affordability

Suncorp looks to AI and core overhaul to address insurance affordability

Tech investments continue.
Ry Crozier Feb 18 2026 7:02PM Financial Services
Macquarie brings agentic SRE to its digital bank

Macquarie brings agentic SRE to its digital bank

Taps Google principles and Dynatrace AI agents.
Ry Crozier Feb 18 2026 6:45AM Financial Services
Bendigo Bank cuts cost, time out of software development efforts

Bendigo Bank cuts cost, time out of software development efforts

With digital onboarding experience its first productivity 'trophy'.
Ry Crozier Feb 16 2026 5:26PM Financial Services
Concerns over Westpac Unite as tech chiefs depart

Concerns over Westpac Unite as tech chiefs depart

Timing questioned.
Andrew Colley Feb 13 2026 4:07PM Financial Services
AMP deploys over 400 AI agents across organisation

AMP deploys over 400 AI agents across organisation

As internal usage of the technology grows.
Ry Crozier Feb 12 2026 2:00PM Financial Services
Westpac CIO to retire this year

Westpac CIO to retire this year

Follows departure of CTO.
Ry Crozier Feb 10 2026 9:37AM Financial Services
CBA sets up dedicated AI risk committee for governance

CBA sets up dedicated AI risk committee for governance

Releases transparency report on breadth of AI use.
Juha Saarinen Feb 5 2026 1:31PM Governance
ANZ deploys Agentforce to supercharge new CRM system

ANZ deploys Agentforce to supercharge new CRM system

Used by business bankers and frontline teams.
Ry Crozier Feb 5 2026 11:15AM Financial Services
Beyond Bank's CIO exits

Beyond Bank's CIO exits

Leadership role rejigged as CTO.
Ry Crozier Feb 4 2026 6:39AM Financial Services
Westpac's Group CTO exits

Westpac's Group CTO exits

As bank lands ex-Cognizant and ANZ exec to run engineering.
Ry Crozier Jan 30 2026 6:28AM Financial Services
Fintech Airwallex to be audited by AUSTRAC

Fintech Airwallex to be audited by AUSTRAC

Over suspected compliance miss.
Staff Writer Jan 23 2026 12:15AM Financial Services
Macquarie Bank unveils customer-facing 'Q' AI agent

Macquarie Bank unveils customer-facing 'Q' AI agent

Available for mobile banking app and website customers.
Juha Saarinen Jan 20 2026 6:55AM Digital Nation
Airwallex to invest in the Netherlands

Airwallex to invest in the Netherlands

Will boost size of operations to 70 employees by end of the year.
Staff Writer Jan 6 2026 9:08AM Financial Services
Suncorp turns to multi-agent AI for business transformation

Suncorp turns to multi-agent AI for business transformation

Will seek to reuse agent componentry to ease regulatory burden.
Andrew Colley Dec 23 2025 7:00AM Software
Banks push out plans to retire batch payments system

Banks push out plans to retire batch payments system

Decommission date no longer set for mid-2030.
Ry Crozier Dec 17 2025 4:28AM Financial Services
IAG reworks data ingestion for property underwriters

IAG reworks data ingestion for property underwriters

Working with two of its intermediated businesses.
Ry Crozier Dec 16 2025 6:51AM Financial Services
ASX to reset transformation after scathing review

ASX to reset transformation after scathing review

Tech modernisation and innovation culture put under microscope.
Ry Crozier Dec 15 2025 11:39AM Financial Services
HESTA draws APRA's ire over massive tech replatforming project

HESTA draws APRA's ire over massive tech replatforming project

Left members unable to access accounts or transact for months.
Ry Crozier Dec 11 2025 9:58AM Financial Services

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