UK e-shoppers increasingly choosy

  • Email a Friend
  • Print Page
UK e-shoppers increasingly choosy
By Andrew Charlesworth
Jul 26, 2007 4:33 PM
Tags: UK | e-shoppers | increasingly | choosy

Online shoppers are taking more time than ever to make up their minds when making a purchase, according to a recent report.

The ubiquity of broadband connections at home and work means that consumers can do more window shopping and price comparison, the report's authors conclude.

The average lapse between first visiting a shopping site and buying a product is 34 hours 19 minutes, up 80 percent on 2005 when the average delay was 19 hours 11 minutes.

Security firm ScanAlert analysed 2.6 million online sales across 470 shopping sites over a two-year period to produce the report. 

"It is a bit of a paradox for retailers. While faster internet access allows customers to complete an order quickly, it also enables them to jump rapidly from site to site," said report author Nigel Ravenhill.

"Combine that with the increasing popularity of shopping search engines, and you have the ideal environment for increased digital window shopping."

The biggest increase was in online shoppers who take more than three days to make a decision.

This means that online retailers should take a longer-term view about the return on investment of their pay-per-click advertising, according to Ravenhill.

Copyright © 2009 vnunet.com


 
Comments

Be the first to comment on this article.
Thoughts on this article? Add a comment below.
Comment:
Want to participate in the discussion?
Or log in now to comment
 
 
Top Stories
Conroy opens NBNCo regulation debate
Part two of the regulatory reforms paper.
 
Utilities wise up to smart grids
Power to the people?
 
Sydney Water turned off wrong pipe
Admits error with Macquarie Telecom data centre.
 
Exclusive Data Centre - Sponsored Content by Microsoft

Latest Comments

"I turn bluetooth off on my mobile to save the battery. Looks like now I've got another reason. "
by Slatts Jul 4, 2009 1:09 PM
 
"I'm kind of assuming that the water was used in water cooled condensers for the air-conditioning...."
by Slatts Jul 2, 2009 8:54 PM
 
"Why do we have to listen to Nick Minchin's comments? He is just about irrelevant in his opinions ..."
by ngo Jul 2, 2009 8:35 PM
 
" It's not very surprising that the Chinese junta still wants to impose the 'Green Dam - Youth ..."
by anonymous Jul 2, 2009 3:49 PM
 
"I would suggest for anyone wanting to join in the BOINC projects such as SETI@home, World ..."
by wolfgang8741 Jul 2, 2009 5:37 AM

Polls

What will you do when your iPhone contract comes up for renewal?




   |   View results
Retain my current service provider
  12%
 
Switch to a cheaper plan
  18%
 
Switch to a better network
  17%
 
Switch to whoever offers free tethering
  18%
 
Change handset altogether
  35%
TOTAL VOTES: 196

Vote