Microsoft dumps Windows Phone update site

 

Leaves transparency to carriers.

Microsoft has copped a battering after deciding to no longer publicly share with Windows Phone users when firmware updates are available for their handsets.

The decision backtracked on a commitment made less than a year ago to surface the information on the 'Where's my phone update?' website.

At the time, Windows Phone users had been seeking a firmware update that enabled 'copy and paste' functionality on the handset.

The website had been intended to quell "disappointment" and "anger" among users over when they would receive the update.

"Much like when you buy a PC online, you'll be able to see when the update is being tested and packaged, when it's about to ship, and when it's "left the warehouse." We'll update the site once a week with the latest status changes," Microsoft said at the time.

However, the site will no longer be updated, according to a new blog post by Windows Phone customer experience engineering general manager Eric Hautala.

In addition, Hautala said it would be in the hands of individual mobile carriers to "request" future firmware updates from Microsoft.

"In the months ahead, we'll continue to send out firmware and maintenance updates as needed," Hautala said.

"These will be available across the globe—although not everybody will receive or require them. It depends on your country, carrier, and phone model."

Users would be notified of firmware updates via their handsets but no longer had a way to check up on approximately when they should receive a firmware update independently of when their carrier was ready to roll it out.

The backtrack was derided by hundreds of users on the blog, including by customers whose carriers were allegedly not keeping pace with Microsoft's firmware update schedule already.

Copyright © iTnews.com.au . All rights reserved.


Microsoft dumps Windows Phone update site
 
 
 
Top Stories
Matching databases to Linux distros
Reviewed: OS-repository DBMSs, MariaDB vs MySQL.
 
Coalition's NBN cost-benefit study finds in favour of MTM
FTTP costs too much, would take too long.
 
Who'd have picked a BlackBerry for the Internet of Things?
[Blog] BlackBerry has a more secure future in the physical world.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest articles on BIT Latest Articles from BIT
Looking for storage? Seagate has five new small business NAS devices
Aug 22, 2014
Seagate has announced a new portfolio of Networked Attached Storage (NAS) solutions specifically ...
Run a small business in western Sydney?
Aug 15, 2014
This event might be of interest if you're looking to meet other people with a similar interest ...
Buying a tablet? Microsoft's Surface Pro 3 goes on sale this month
Aug 8, 2014
Microsoft has announced its Surface Pro 3 will go on sale in Australia on 28 August from ...
Apple's top MacBook Pro with Retina is now cheaper
Aug 1, 2014
Apple has updated its MacBook Pro range with faster processors and new pricing, including ...
Pass on carbon tax savings, warns ACCC
Jul 24, 2014
The ACCC is warning businesses that supply "regulated goods" to pass on any cost savings ...
Latest Comments
Polls
Which is the most prevalent cyber attack method your organisation faces?




   |   View results
Phishing and social engineering
  71%
 
Advanced persistent threats
  3%
 
Unpatched or unsupported software vulnerabilities
  11%
 
Denial of service attacks
  6%
 
Insider threats
  10%
TOTAL VOTES: 762

Vote