NBN Co to set up community info line

 

Employs 12 people.

NBN Co has appointed Service Stream to run a community information hotline service.

Service Stream, which also runs call centres for the Australian Communications and Media Authority and the Federal Department of Broadband (DBCDE), said it had beaten seven other firms to the deal.

It would initially employ about 12 people but ramp up with the NBN rollout.

Staff would take inbound queries from end customers, although NBN Co as a wholesale-only company would not service them directly.

"The call centre will help address the community's information needs," NBN Co's general manager of external affairs Trent Williams said in a statement.

The phone number is 1800 881 816.

Copyright © iTnews.com.au . All rights reserved.


NBN Co to set up community info line
 
 
 
Top Stories
NICTA no more as CSIRO takes over
Data61 split out under executive.
 
Inside the stalemate on Australia's piracy code
Still not registered almost five months on.
 
IT staff outline deep anger in Macquarie Uni survey
‘Morale at lowest point in a decade’.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
New Windows 10 users, are you upgrading from...




   |   View results
Windows 8
  46%
 
Windows 7
  45%
 
Windows XP
  4%
 
Another operating system
  3%
 
Windows Vista
  2%
TOTAL VOTES: 748

Vote