Database maintenance sparks CommBank outage

 

Funds transfers stalled.

Customers of the Commonwealth Bank of Australia have been unable to transfer funds today due to issues with the bank’s database maintenance process last night.

The bank’s online banking system NetBank, customer relationship management system CommSee, BPay and phone banking channels were affected.

Some point of sales (POS) systems and ATMs were also impacted.

The bank issued status updates on its website at 9am and 11am today, apologising “for any inconvenience caused”.

A spokesman told iTnews that customers needing to undertake urgent funds transfers should visit their local branch. However, transactions would only be processed “when full service is restored”.

“Last night the CBA encountered an issue when conducting routine database maintenance,” he said.

“The CBA is working to restore service as matter urgency. Full service is expected to resume this afternoon.”

Copyright © iTnews.com.au . All rights reserved.


Database maintenance sparks CommBank outage
 
 
 
Top Stories
Windows 10 lands in Australia
Campaign to get business to upgrade kicks off.
 
NSW to build its own myGov
Service NSW digital profiles available by September.
 
Android bug leaves a billion phones open to attack
Hackers only need phone number to target devices.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
Should law enforcement be able to buy and use exploits?



   |   View results
Yes
  14%
 
No
  50%
 
Only in special circumstances
  17%
 
Yes, but with more transparency
  19%
TOTAL VOTES: 732

Vote